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Privacy Policy

Last updated: August 2026

1. Overview

This Privacy Policy explains how FiTech ("we", "us", "our") collects, uses, and protects information when you visit our website, contact us, or engage us for services.

2. Information we collect

When you submit our contact form, we collect the information you provide directly: your name, email address, company, phone number (optional), the type of inquiry, and your message. If you subscribe to our newsletter, we collect your email address. We do not collect payment card details through our website.

3. How we use information

We use the information you provide to respond to your inquiry, scope and deliver engagements, send project-related communication, and, if you’ve subscribed, send occasional updates about our services. We do not sell your information to third parties.

4. Client project data

For active engagements, we may access systems, code, or business data you share with us as necessary to deliver the work. This data is treated as confidential under the terms of your engagement agreement and is not used for any purpose beyond delivering your project unless you agree otherwise.

5. Data storage and security

Contact form submissions and related records are stored in a secured database with access limited to our team. We apply reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse, consistent with our own cybersecurity practice.

6. Cookies and analytics

Our website may use basic analytics to understand traffic and improve the site. These do not collect sensitive personal information. You can control cookies through your browser settings.

7. Third-party services

We may use third-party providers for email delivery, payment processing (such as Paystack), and hosting. These providers process data solely to perform the service they’re engaged for, and are expected to maintain appropriate safeguards.

8. International visitors

We work with clients both within Ghana and internationally. By submitting information to us from outside Ghana, you consent to your information being processed in Ghana, where our servers and team are primarily based.

9. Your rights

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal or contractual retention requirements, by contacting us at hello@FiTech.io.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected with an updated date below.

11. Contact

Questions about this Privacy Policy can be sent to hello@FiTech.io or +233 25 771 5336.